Spreadsheet-run processes
A critical workflow lives in a fragile spreadsheet only one person understands — no controls, no audit trail, and it breaks as you scale.
A purpose-built, governed app
Web & Custom Software Development
Software built around your business — not the other way around.
When off-the-shelf tools force your team to work around them, you lose speed and money every day. QTSI designs and builds secure, scalable web applications, internal tools, and client portals that fit your process exactly — engineered to enterprise standards and owned entirely by you.
You
Own the code & the IP
8–14 wk
To a working MVP
Secure
By design, PIPEDA-aware
Executive summary
QTSI is your accountable software partner — we turn a business problem into a working, secure, well-engineered application, then keep it evolving as you grow.
We're not a body shop. A senior team scopes the real outcome, designs the architecture, and ships in phases so you see value in weeks, not quarters. Security and maintainability are built in from the first commit — because software that can't be secured or extended isn't an asset, it's a liability. And everything we build, you own outright: the source, the IP, the infrastructure.
- Outcome-first. We build what moves the business, not the biggest spec.
- Secure & maintainable. Backed by QTSI's vCISO and cybersecurity practice.
- No lock-in. You own the code and the IP — full stop.
Engagement at a glance
We buildWeb apps · portals · tools
ApproachPhased, MVP-first
StackReact · .NET · Node · Azure
SecuritySecure by design · PIPEDA
OwnershipYour code · your IP
After launchSupport or clean hand-off
Challenges we solve
When the tools don't fit, the business pays for it daily.
Spreadsheets holding together a core process, software that almost works, integrations that don't exist — these quietly cap how fast and how safely you can operate.
Off-the-shelf that almost fits
You're bending your process to the software and paying per seat for features you don't use — while the gaps cost staff hours every week.
Software shaped to your processDisconnected systems
Your CRM, accounting, and operations tools don't talk, so data is re-keyed, reconciliations are manual, and reporting is always late.
APIs & integrations that connect
Solutions
What we build
Enterprise-grade applications, engineered for security, scale, and the people who actually use them.
Web applications
Responsive, fast, accessible web apps for operations, sales, or customer-facing workflows — built to handle real load.
Secure client & partner portals
Branded self-service hubs with SSO, role-based access, and audit logging — the front door to your services.
Internal tools & workflows
Custom dashboards, approval flows, and line-of-business tools that replace fragile spreadsheets with controlled systems.
System integration & APIs
Connect CRM, ERP, accounting, and SaaS so data flows automatically and your systems finally agree on the numbers.
Legacy modernization
Re-platform aging or unsupported applications onto a modern, secure, maintainable stack — without losing your data or logic.
AI-enabled features
Document intelligence, assistants, and automation built into your software — governed and grounded in your own data.
Development process
How we ship — predictably
A disciplined, transparent process that de-risks delivery and gets working software in your hands early.
1
Discover
We map the real problem, users, and constraints, then define success and the smallest valuable first release.
2
Design & architect
UX, data model, and a secure architecture — reviewed with you before a line of production code is written.
3
Build in sprints
Working software every sprint, demoed and testable, so you steer the build instead of waiting for a reveal.
4
Launch & evolve
We deploy securely, hand over docs, and support or enhance the product as your needs grow.
Technologies
A modern, proven enterprise stack
We pick durable, well-supported technologies your team (or ours) can maintain for years — never the framework of the month.
React
Next.js
TypeScript
Node.js
.NET / C#
Python
Microsoft Azure
PostgreSQL
SQL Server
REST & GraphQL APIs
Power Platform
Docker & CI/CD
Microsoft 365 / Entra ID
AI / LLM integration
100%
Code & IP ownership
8–14wk
First working release
0
Per-seat license on your app
Secure
vCISO-backed engineering
Benefits
Software that becomes a real asset.
- Process fit. Your team works the way the business actually runs — no workarounds.
- Lower long-run cost. No escalating per-seat fees on software you already own.
- Secure & compliant. Built to the same standard QTSI holds its security clients to.
- A competitive edge. Capabilities your competitors can't buy off a shelf.
FAQ
Questions executives ask us
Do you build custom software from scratch or customize existing platforms?
Both. We build bespoke applications when off-the-shelf software can't fit your process, and we extend or integrate existing platforms (Microsoft 365, ERPNext, Dynamics) when that's the faster, lower-risk path. We recommend whichever genuinely serves your outcome — not the bigger build.
How long does a custom software project take?
A focused internal tool or client-portal MVP typically ships in 8–14 weeks; larger platforms run in phased releases over several months. We always deliver a working slice early rather than a big-bang launch at the end.
Who owns the code and the intellectual property?
You do. You own the source code, the IP, and the infrastructure. No vendor lock-in, no per-seat licensing on your own software — the asset is yours.
Is security built in?
Yes — secure by design. Authentication, access control, encryption, dependency scanning, and PIPEDA-aware data handling are part of every build, backed by QTSI's vCISO and cybersecurity practice.
What happens after launch?
We offer ongoing support, monitoring, and iterative enhancement under a predictable agreement, or a clean hand-off with full documentation to your team. The software stays maintained, secure, and evolving with the business.
Related services
Software is stronger with the rest of QTSI behind it
What clients say
Software that became a real competitive asset
Alberta and Canadian organizations that traded spreadsheets and workarounds for software built around their actual process.
QTSI built our client portal in 11 weeks. We'd been running client onboarding through email threads and manual PDF forms — a 22-step process that took two staff members four hours per client. The portal cut it to 40 minutes, and the client experience went from embarrassing to impressive.
Client onboarding: 4 hours → 40 minutes
We had a legacy .NET application that was blocking our ISO 27001 certification — unpatched dependencies, no audit logging, and source code no one on the team understood. QTSI re-platformed it in phases while maintaining full functionality, and the modernized version passed our ISO review on the first submission.
ISO 27001 certification achieved first submission
Your advisor
Manav Chadha
Founder & CEO · vCISO / GRC Strategist
Manav leads custom software and web development for organizations across Edmonton, Alberta, and Western Canada — building client portals, workflow automation tools, and business applications that organizations own outright. Every project is designed for security, accessibility, and longevity, with documentation and training built into delivery.
- 20+ years enterprise technology leadership, Edmonton & Alberta
- Custom portals, client-facing apps & internal tools
- Microsoft Azure hosting & DevOps pipelines
- WCAG 2.1 accessibility & secure-by-design development practices
- Based in Edmonton · serving Alberta & Western Canada
Technologies & standards
Microsoft Azure
React
Node.js
PHP / Laravel
WCAG 2.1
Have a process that software should be running?
Book a discovery call. We'll pressure-test the idea, tell you honestly whether to build or buy, and outline the fastest path to a working first release.
Free & confidential · Manav personally reviews every request within one business day.
Prefer to talk? Call us: 780-716-5372