Realistic campaigns
Current, believable lures (invoices, MFA prompts, exec requests) sent on a recurring schedule — never predictable, never harmful.
Security Awareness Training
Turn your people into your strongest line of defense.
Over 80% of breaches start with a human click, not a clever exploit. QTSI's managed awareness program runs realistic phishing simulations, delivers short role-based training, and reports risk to leadership in plain numbers — so your workforce becomes a human firewall, not your weakest link.
80%+
Of breaches start with people
Managed
We run it — you see results
Measured
Risk score trending down
Executive overview
A fully managed security awareness program — phishing simulation, role-based education, and executive reporting — that measurably lowers the risk your own people carry.
Annual "click-through" training doesn't change behavior. QTSI runs a continuous program instead: realistic simulated attacks, short just-in-time coaching, and a culture that rewards reporting. We handle the platform, the campaigns, and the analysis; your leaders get a falling risk score and the audit evidence to prove it. It stands on its own — and it makes every other security control you have work better.
- Fully managed. We run the platform, campaigns, and reporting — you don't staff it.
- Behavior-first. Continuous micro-learning that actually changes habits.
- Provable. Metrics and records for insurers, auditors, and the board.
Program at a glance
SimulateRecurring phishing campaigns
TrainRole-based micro-learning
CoachJust-in-time on a click
ReportExecutive risk dashboard
ComplyPIPEDA · NIST
ModelFully managed by QTSI
Phishing simulation program
Safe attacks today prevent real ones tomorrow.
We send realistic, harmless simulated phishing so your team learns to spot the real thing — and you get a hard number on your human risk.
Just-in-time coaching
Anyone who clicks gets an instant, blame-free teachable moment — the fastest way to change behavior.
Risk you can track
Click rate, report rate, and repeat-clicker trends — measured every campaign so you watch exposure fall over time.
Employee training
Short, relevant, role-based — so it sticks.
Not a once-a-year video. A continuous library of bite-sized modules matched to each role's real risks.
All staff
Phishing, passwords & MFA, safe browsing, data handling, and reporting — the everyday fundamentals everyone needs.
High-risk roles
Finance, executives, and HR get targeted modules on wire fraud, business email compromise, and impersonation.
New hires & policy
Automated onboarding training plus acceptable-use and policy acknowledgement, tracked to completion.
1
Organization risk score
↓
Phishing click rate trend
↑
Threat reporting rate
100%
Completion tracking
Executive reporting & metrics
Proof leadership can read at a glance.
Security culture only counts if you can measure it. Leaders get a clean dashboard and a periodic summary — risk score, phishing click and report rates, and training completion, all trending over time. It's the evidence your board expects, your cyber-insurer requires, and your enterprise clients ask for in security questionnaires.
- Board-ready. One risk score and clear trends — no jargon.
- Audit & insurer evidence. Completion records and phishing metrics on demand.
Compliance alignment
Mapped to the frameworks you're measured against
Awareness training is an explicit control in every major framework. Our program is built to satisfy it — and to produce the evidence.
PIPEDA
NIST CSF
SOC 2
Cyber-insurance requirements
Client security questionnaires
Training delivery model
How the program runs
A simple, continuous cycle we manage for you — so it never becomes another internal project that stalls.
1
Baseline
A first simulated phishing campaign and quick assessment establish your starting risk score.
2
Enroll & train
Staff are grouped by role and start short, relevant modules — automatically, with no admin lift on your side.
3
Simulate & coach
Ongoing campaigns keep skills sharp; instant coaching turns every mistake into learning.
4
Report & improve
Leadership reviews trends with QTSI each period and we tune the program to the next risk.
Benefits
What changes when people are part of the defense
Fewer successful attacks
Phishing and BEC attempts get spotted and reported instead of clicked — cutting your most common breach path.
Lower insurance & risk
Documented training and falling click rates support better cyber-insurance terms and a stronger risk posture.
Audit-ready, always
Win enterprise deals and pass audits with completion records and metrics ready whenever they're asked for.
FAQ
Common questions
Is this a standalone service or part of cybersecurity?
It's a standalone managed program you can run on its own — and it also strengthens any QTSI cybersecurity or vCISO engagement. Many clients start here because the human layer is where most breaches begin.
How does the phishing simulation program work?
We run realistic, safe simulated phishing campaigns on a recurring schedule, automatically deliver just-in-time coaching to anyone who clicks, and track click and report rates over time so you can see risk fall month over month.
How long does training take for employees?
Modules are short and role-based — typically a few minutes each, delivered on a continuous micro-learning cadence rather than one long annual session, so knowledge actually sticks without disrupting work.
Does this help us meet compliance requirements?
Yes. The program is mapped to PIPEDA, NIST, and SOC 2 expectations, and produces the completion records, phishing metrics, and audit evidence that regulators, insurers, and clients ask for.
What reporting do leaders receive?
Executives get a clear dashboard and periodic summary: organization risk score, phishing click and report rates, training completion, and trends over time — board- and insurer-ready, with no jargon.
Related services
Part of a complete security posture
What clients say
Real results from real security culture programs
Alberta organizations that turned their people from the weakest link into the strongest line of defense.
Our phishing click rate was 38% when we started. After six months of QTSI's program it was down to 6%. That single metric cut our cyber-insurance premium by over $4,000 at renewal. The training takes under five minutes per module so staff actually complete it.
Click rate: 38% → 6% in six months
We nearly had an employee wire funds to a fraudulent vendor — the QTSI awareness program teaches exactly that BEC scenario. We enrolled our entire finance team and I can now honestly tell our auditors we run a formal, documented training program with measurable outcomes.
BEC training deployed to 100% of finance team
Your advisor
Manav Chadha
Founder & CEO · vCISO / GRC Strategist
Manav has delivered security awareness programs to organizations across Edmonton, Alberta, and Western Canada, with a focus on measurable behaviour change — reducing phishing susceptibility, hardening finance teams against BEC, and building the human layer of defence that technical controls alone can't provide.
- 20+ years cybersecurity leadership, Edmonton & Alberta
- Human-layer security: phishing simulation, role-based training
- BEC defence programs for finance and executive teams
- NIST CSF · PIPEDA alignment
- Based in Edmonton · serving Alberta & Western Canada
Frameworks & platforms
NIST CSF
PIPEDA
Microsoft 365
KnowBe4
See where your human risk really stands.
Book a consultation and we'll outline a baseline phishing test and a program plan sized to your team — no obligation, no jargon.
Free & confidential · Manav personally reviews every request within one business day.
Prefer to talk? Call us: 780-716-5372